At xinanmenlian, we are dedicated to providing professional assistance and ensuring your enquiries are handled with care. Whether you have questions regarding our door curtain collections or require support with an existing order, our team is available to assist you.

To ensure the most efficient service, we encourage all customers to reach out via our official communication channels listed below.

Reach Out to Us
For all general enquiries, order assistance, or feedback, please contact us through the following methods:
Brand: xinanmenlian
Address: 1775 Blair St, Merritt, BC V1K 1B8
Phone: +12503780184
Email: curtain@xinanmenlian.com

Response Time & Availability
Our customer support team monitors enquiries during standard business hours (Monday to Friday, 9:00 AM – 5:00 PM Pacific Standard Time).

If you are contacting us outside of regular office hours, please leave a detailed message or send an email, and a member of our team will contact you once the next business session commences.

Communication Policy
To maintain a professional and documented record of all correspondence, we recommend including your order reference number (where applicable) in your initial message. We handle all customer data in accordance with our internal privacy protocols to maintain the integrity of your information during our interactions.